Terms & Conditions

Terms of Use
Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance on information posted & disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us
www.artsanac.co.uk a site operated by Artsanac is a Limited Company registered in England and Wales Reg number:9557384. Our registered office is Artsanac Ltd, The Old Church School, Butts Hill, Frome, Somerset, BA11 1HR.

Design & Payment Schedule:
Once a new project has been identified Artsanac Ltd will provide the Client with a design proposal. Once the design proposal has been agreed upon and signed, we may require up to 50% of the total amount due prior to the commencement of the project; and/or the client must provide payment(s) as and when any timed deliverable deadlines are met as set out in the agreed project proposal. All invoices raised prior to project commencement or following a completed deadline will be subject to the usual payment terms as set out in 5. Once project has been completed client will receive final, print ready files as a PDF form unless specified in a signed contract with further terms. Client will only receive a working file for Vector logo design projects.

Terms of Payment:
Terms of payment are strictly 15 days (different contracts have different payment terms however must be signed and dated with proposal) net and we have a right to recover Interest and Compensation for any invoice paid late under the Late Payment of Commercial Debts (Interest) Act 1998. Artsanac Ltd reserves the right to decline to act or decline to continue to act or to request payment in advance in part or whole of the agreed price or to require staged payments. All of our work is subjected to VAT at 20%.

Hosting and Domain Name
You must use reasonable security precautions in connection with your use of the Services. You must comply with the laws applicable to your use of the Services and with the Acceptable Use Policy. You must cooperate with Artsanac Ltd’s reasonable investigation of Service outages, security problems, and any suspected breach of the Agreement. You are responsible for keeping your account permissions, billing, and other account information up to date using your EXTEND portal or via another Artsanac Ltd defined process. You must pay when due the fees for the Services stated in the Services Description or other agreement between us. If there is a dispute with respect to any portion of an invoice, you shall pay the undisputed portion of the fees promptly and provide written details specifying the basis of any dispute. Each of us agrees to work together to promptly resolve any disputes. Any third party add-ons will not work with our hosting servers. Any add-ons such as SSL Certificates, email boxes and others must be purchase through Artsanac Sales Team.

PROMISES WE DO NOT MAKE
We do not promise that the Services will be uninterrupted, error-free, or completely secure. You acknowledge that there are risks inherent in Internet connectivity that could result in the loss of your privacy, Confidential Information and property.

We disclaim any and all warranties not expressly stated in the Agreement to the maximum extent permitted by law, including the implied warranties relating to satisfactory quality and fitness for a particular purpose. You are solely responsible for the suitability of the services chosen. Any services that we are not contractually obligated to provide but that we may perform for you at your request and without any additional charge are provided on an ‘AS IS’ basis.

We do not have knowledge of the data you store within your Hosted System, including the quantity, value or use of the data. You are therefore responsible to take all reasonable steps to mitigate the risks inherent in the provision of the Services, including loss of your data, including any PII or “cardholder data” as that term is defined in the Payment Card Industry-Data Security Standard. The Services that Artsanac Ltd has agreed to provide to assist you to mitigate such loss (if required) are set out in the Services Description, which may include backup services and geographically redundant servers. Artsanac Ltd does not promise to back up your data unless you have purchased backup services or developed a system with Artsanac Ltd. If you purchase backup services Artsanac Ltd does not promise to retain any data backup(s) for longer than the agreed data retention period as set out in the Services Description. In all events, you release Artsanac Ltd from liability for loss of data to the extent that the data has changed since the time that we were last required by the Agreement to perform a backup.

We will provide Support only to your administrative or technical contacts listed on your account. We will not provide support directly to your end users unless specifically agreed in writing.

Certain Artsanac Ltd Services are designed to help you comply with various regulatory requirements that may be applicable to you. However, you are responsible for understanding the regulatory requirements applicable to your business and for selecting and using those Services in a manner that complies with the applicable requirements.

UNAUTHORISED ACCESS TO YOUR DATA OR USE OF THE SERVICES
Artsanac Ltd is not responsible to you or any third party for unauthorised access to your data or the unauthorised use of the Services unless the unauthorised access or use results from Artsanac Ltd’s failure to meet its security obligations. You are responsible for the use of the Services by any employee of yours, any person you authorise to use the Services, any person to whom you have given access to the Services, and any person who gains access to your data or the Services as a result of your failure to use reasonable security precautions, even if such use was not authorised by you.

Screen Advertisement
Artwork and the payment term (52 weeks upfront cost) is require immediately. Any delays can cause advert to not go live. Artwork approval and payment to be made prior advert launch per location. Advert upload can take up to 72 hours to activate. Artsanac Ltd will not issue any refund for cancellations.

Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from our licensors or us.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
• All conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time;
For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Virus, Hacking and other Offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable Law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Privacy Policy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect
In running and maintaining our website we may collect and process the following data about you:
• Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
• Information that you provide when you communicate with us by any means.

Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
• To provide information to you that you request from us relating to our products or services.
• To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
• To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided you can withdraw it at any time.

Compliant to data protection
Artsanac Ltd is a registered member of Information Commissioner's Office (ICO) Ref: ZA067198. View Certificate

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
• In the event that we sell any or all of our business to the buyer.
• Where we are legally required by law to disclose your personal information.
• To further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@artsanc.com

Printing Terms & Conditions

Goods mean the articles or things described in the contract between Artsanac Ltd and the purchaser.

These conditions shall be deemed to be incorporated in all contracts of Artsanac Ltd to sell goods and in the case of any inconsistency with any order or form of contract sent by the purchaser to Artsanac Ltd whatever may be their respective dates the provision of these Conditions shall prevail unless expressly varied in writing and signed by a director on behalf of Artsanac Ltd. Not withstanding that Artsanac Ltd may have given a detailed quotation no order shall be binding on Artsanac Ltd unless and until it has been accepted in writing by Artsanac Ltd.

Any times or dates given for completion or delivery of goods shall be binding on Artsanac Ltd Graphic, insofar as Artsanac Ltd undertake to carry out additional work for the purchaser to the value of the print element of any goods not supplied on time. Such liability shall not extend to delays beyond the control of Artsanac Ltd including, without prejudice to the generality of the foregoing defects in files or omissions of information delays in approval of proofs and non-performance of carriers.

By their nature goods do not have a redeemable value and no refunds or credits for goods correctly supplied will be entertained.
• All goods shall be paid on the delivery unless a credit account has been agreed with Artsanac Ltd and purchaser.
• No goods shall be collected until full payment has been received.
• All prices are excluding VAT and this will be charged at the appropriate rate.
• Any shortcomings or defects in goods supplied must be notified to Artsanac Ltd within 2 days of delivery. Such goods must be returned to Artsanac Ltd for inspection.

Artsanac Ltd shall not be liable for any costs, claims or damage arising out of any act of tort or omission or breach of contract or statutory duty calculated by reference to profits, income production or accruals or loss of such profits, income production or accruals or by reference to accrual of such, claim, damages or expenses on a time basis.

The liability of Artsanac Ltd to the purchaser for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no If the purchaser shall be in breach of any of their obligations under the contract Artsanac Ltd may (without prejudice to Artsanac Ltd rights subsequently to determine the contract for the same cause should it so decide) suspend further deliveries of goods without notice until any defaults by the purchaser are remedied.

No statement, description, information, warranty or recommendation contained in any catalogue, price list, advertisement or communication or made verbally by any of the agents or employees of Artsanac Ltd shall be construed to enlarge, vary or override in any way these conditions.

Any concessions made or latitude allowed by Artsanac Ltd to the purchaser shall not affect the strict rights of Artsanac Ltd under the contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the contract the other conditions shall continue in full force and effect.
In accordance with Artsanac Ltd stated Green Policy jobs will always be printed with minimal overs. On occasions this may lead to a shortfall. Any such shortfall up to 10% will be remedied by a pro-rata credit against future orders rather than making up the deficit.
Artsanac Ltd cannot proceed with any order until confirmation email/form is received by purchaser with approval.
• Check carefully for accuracy of all of the following: spelling, wording, type style and layout. If mistakes are found contact Artsanac Ltd with corrections. Artsanac Ltd will re-send the email to purchaser with the correction made for the final proof.
• Artsanac Ltd cannot proceed until we have received confirmation of approval via email.
The contract shall in all respects be governed by English law and shall be deemed to have been made in England and the purchaser and Artsanac Ltd agree to submit to the exclusive jurisdiction of the English courts.

For more information please contact us -